Hotel Chichen Itza, Piste
About the Hotel
Hotel Chichen Itza is situated in the charming village of Pisté, just 1.5 km from the archaeological site of Chichen Itza. This renovated colonial-style hotel provides guests with a comfortable base for exploring nearby attractions, including the Caves of Balamcanche. The hotel's location facilitates a unique opportunity to engage with local culture while immersing oneself in ancient Mayan heritage. Key features of the hotel include an outdoor swimming pool, an air-conditioned restaurant, and a sports bar.
Location
Located in the northern section of the Yucatan Peninsula, Hotel Chichen Itza is a 5-minute drive from the ancient pyramids and temples of Chichen Itza. Guests can easily reach the Court of the Thousand Columns and other notable landmarks within a short distance. The hotel is also well-positioned for exploring tropical rainforests and nearby colonial towns, which can be accessed within a 10-minute drive.
Rooms
Rooms at Hotel Chichen Itza are designed for comfort, featuring air conditioning and satellite TV. Each room is set around the hotel's outdoor pool and surrounded by tropical gardens. Bathrooms are equipped with a shower and hairdryer, enhancing guest convenience. Additional amenities include complimentary Wi-Fi and a minibar.
Eat & Drink
The on-site restaurant, Los Arcos, serves a variety of regional and international dishes, with buffets available for breakfast and dinner. Guests can enjoy meals from 7:00 am to 10:00 pm, showcasing local ingredients and culinary traditions. A poolside bar offers beverages and light snacks, complementing the dining experience. The restaurant can accommodate up to 300 guests simultaneously.
Leisure & Business
Hotel Chichen Itza features an outdoor pool for relaxation and leisure. The hotel provides necessary business facilities, including meeting rooms and concierge services for tour arrangements. A picnic area and a sports bar are additional leisure amenities available for guests. Safety measures such as fire extinguishers and first aid kits are also part of the hotel's offerings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Services
- Paid airport shuttle
- Housekeeping
- Laundry
- Tours/Ticket assistance
Dining
- Picnic area/ Tables
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel was superbly comfortable and offered tranquil pool and grounds. The room I stayed in was large, comfortable, clean, and colorful, with two beds and a coffee maker, making my stay even more enjoyable. However, the dining area was huge but somewhat empty, and the breakfast options were limited to continental/American choices. Despite that, the service was top-notch until very late at night, with extremely friendly and welcoming staff. The location was fantastic, providing easy access to Chichen Itza ruins without the need for a tour. The value for money was excellent, especially considering the delightful setting near the ruins.
The hotel offers clean and comfy rooms with friendly staff and beautiful garden views from the front patio rocking chairs. While the service was generally helpful, there were some delays in responsiveness. The location is convenient for visiting Chichen Itza, but cleanliness could be improved in certain areas. The dining experience was a wonderful surprise, although it could have been quicker. Overall, a pleasant stay with great amenities and a few minor drawbacks.
The hotel had a fantastic location, right next to the ruins and with easy access to explore them. The rooms were comfortable and clean, although a bit noisy due to the proximity to the bar. The service was always friendly and attentive. The dining experience was great with a variety of breakfast options. The facilities were well-maintained and enjoyable, making for an overall pleasant stay.
The hotel was a charming place to spend a few leisurely hours, offering a cozy atmosphere, but it lacked proper ventilation even in common areas like the lobby. The service, especially arranging an early visit to Chichén Itzá, was exceptional. However, the dining experience could be improved, and some wished for a buffet option at better pricing. The location was ideal for easy access to Chichen Itza and other attractions, making it convenient for travelers. Overall, a mixed experience with room for enhancement.
The hotel provided a comfortable stay with good value for money. The rooms were cozy, although some noise from the road was noticeable. The service was excellent and helpful, especially the parking attendants.
The hotel has a nice charm with rooms that are equipped with AC and a safe box for valuables, but some rooms may be located close to a generator causing loud noise. It felt very secure with electronic key cards, making it a stand out in this regard. The service was consistently pleasant and the staff very friendly and helpful. The location allowed easy access to Chichen Itza, away from the noise of the party area. The dining experience suited us well before excursions, offering a good selection of fresh options.
The hotel was fantastic with clean and comfy rooms and very friendly staff. The location is great, offering easy access to the ruins, but it could be a bit noisy due to the A/Cs. The dining experience was okay but could have been better. Overall, a nice choice for visiting Chichen-Itza.
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